At WishCare BD, we aim to deliver your products quickly and safely across Bangladesh. Please read our shipping policy carefully to understand how and when your order will reach you.

We process and dispatch all domestic orders within 1–2 business days after order confirmation.

International orders are processed within 3–5 business days, depending on stock availability and destination.

Orders placed on weekends or public holidays will be processed on the next business day.

Once shipped, delivery timelines are as follows:

• Metro & Tier 1 cities: 2–3 business days
• Tier 2 cities and other regions: 3–7 business days

Please note that delivery times may vary depending on your location, courier efficiency, and external factors.

We work with trusted and verified courier services across Bangladesh to ensure safe and timely delivery of your products.

You will receive a tracking ID via SMS or email once your order has been shipped.

Shipping costs are calculated based on your delivery location and order weight.

The final shipping fee (if applicable) will be displayed at checkout before payment confirmation.

5. Advance Payment for Orders with High Cancellation Risk

To reduce false and fraudulent orders, we assess a customer's courier delivery history before confirming an order.

• If a customer has zero prior courier history, or
• If a customer's delivery success rate is below 80% based on past order history,

then the customer will be required to pay a certain advance amount to confirm the order. If the advance payment is not made, the order will be automatically cancelled.

This policy helps us minimize delivery failures and ensures a smoother, more reliable shopping experience for genuine customers.

While we always strive for on-time delivery, delays may occur in certain cases such as:

• Technical or system errors in order processing
• Natural disasters (e.g., floods, heavy rain, cyclones, etc.)
• Political strikes, transport restrictions, or courier disruptions

In such cases, delivery timelines may be extended.

If your order is delayed, we encourage you to contact us via email or phone to verify the shipment status.

• 📧 Email: hello@wishcarebd.com